Baylor Telehealth by Academic Live Care

The Counseling Center at Baylor University is here to serve you and provide you with the same quality of counseling you have come to expect.  If you are interested in counseling, or know someone who might need it, do not hesitate to call our office and you will get connected with one of our counselors 254-710-2467.

Telehealth options: Baylor Telehealth by Academic Live Care

How to Access Baylor Telehealth by Academic Live Care:

For immediate mental health support, please visit Uwill sponsored by Academic Live Care or call 833-969-3998. 

For medical services including virtual urgent care or to make a psychiatry or nutritional services appointment, go to the Baylor Academic Live website and select the desired service.  Please use Service Key is ALCBAYLU and the Coupon Code is ALCBAYLU23.

ALC Telehealth User Guide (1.74 MB)

ALC Telehealth FAQs (180.46 KB)

To access the Academic Live Care website

Any Student, Anywhere, Anytime

In addition to the robust medical and counseling services offered through the Baylor Health Center and Counseling Center on Baylor’s main campus, the University has partnered with Academic Live Care to expand the medical and counseling services available to students.  All Baylor students now have access to the following FREE services:

• 24/7/365 Unlimited In-the-Moment Mental Health Clinical Support Line
  • Also available to students who are abroad
• Unlimited Telehealth Visits
  • Virtual Urgent Care (Physical Health)
  • Psychiatry
  • Nutritional Counseling
  • Women’s Specialized Care and Wellbeing
  • Mental Health Counseling
  • Telehealth Visits are available evenings, weekends, and when the University is closed

Academic Live Care offers flexibility in appointment times as well as access to providers based on preferences such as gender, cultural and ethnic background, language spoken, and specialties.