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Baylor University
Counseling Center
Student Health and Wellness
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Baylor BU Counseling Center Baylor Telehealth by Academic Live Care
  • How to get Get Started

Baylor Telehealth by Academic Live Care

The Counseling Center at Baylor University is here to serve you and provide you with the same quality of counseling you have come to expect.  If you are interested in counseling, or know someone who might need it, do not hesitate to call our office and you will get connected with one of our counselors 254-710-2467.

Telehealth options:

Baylor Telehealth by Academic Live Care

Any Student, Anywhere, Anytime

In addition to the robust medical and counseling services offered through the Baylor Health Center and Counseling Center on Baylor’s main campus, the University has partnered with Academic Live Care to expand the medical and counseling services available to students.  All Baylor students now have access to the following FREE services:

  • 24/7/365 Unlimited In-the-Moment Mental Health Clinical Support Line
    • Also available to students who are abroad
  • Unlimited Telehealth Visits
    • Virtual Urgent Care (Physical Health)
    • Psychiatry
    • Nutritional Counseling
    • Women’s Specialized Care and Wellbeing
    • Mental Health Counseling
    • Telehealth Visits are available evenings, weekends, and when the University is closed
  • Unlimited Face-to Face Visits for Mental Health Counseling through referral to local providers who are within Academic Live Care network.

Academic Live Care offers flexibility in appointment times as well as access to providers based on preferences such as gender, cultural and ethnic background, language spoken, and specialties.

How to Access Baylor Telehealth by Academic Live Care:

For immediate mental health support and or to schedule a counseling appointment, call 833-969-3998. 

For medical services including virtual urgent care or to make a psychiatry or nutritional services appointment, go to the Baylor Academic Live website and select the desired service.  Please use Service Key is ALCBAYLU and the Coupon Code is ALCBAYLU23.

ALC Telehealth User Guide (1.74 MB)

ALC Telehealth FAQs (180.46 KB)

To access access the Academic Live Care website

Counseling Center

Student Health and Wellness

McLane Student Life Center, 2nd Floor
209 Speight Ave
Waco, TX 76706

Counseling_Center@baylor.edu
(254) 710-2467
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Baylor BU Counseling Center Baylor Telehealth by Academic Live Care
  • About Us
    Back
    • BUCC Mission Statement
    • Confidentiality
    • Contact Us
      Back
      • Feedback
    • Diversity Vision Statement
    • Meet the Staff
    • Notice of Non-Discrimination
    • Our Interns and Graduate Trainees
    • Records Request
    • Where are we located?
  • APA Accredited Doctoral Internship
    Back
    • Letter from Training Director
    • Overview of the APA-Accredited Internship
    • A Relational Framework for Training and Supervision
    • Training Aims and Competencies
    • Trauma Recovery Supervision Group (TRSG)
    • Working at a Faith-Based Christian University
    • Our Commitment to Diversity
    • Stipend, Benefits, and Other Resources
    • Application Information & Selection Process
    • Internship Admissions, Support, and Initial Placement Data
    • Notes on COVID-19 Preparedness and Flexibility
    • Current and Past Interns
    • APA Accreditation
    • Our Counseling Center
    • Baylor University
    • Waco & The Heart of Texas
    • Contact Us
  • Baylor Telehealth by Academic Live Care
    Back
    • How to get Get Started
  • Outreach Program
    Back
    • Overview of Outreach Services
    • Outreach Request Requirements
    • Interview Requests
    • Mental Health Ally
    • Active Minds at Baylor
    • Texas Supervision Symposium
      Back
      • TSS Accessibility Considerations
      • TSS Directions
      • TSS History and Past Keynotes
  • Resources
    Back
    • Anxiety toolbox
    • Campus Resources
    • Coping with stress
    • Discovering Hope
    • Helpful Links
    • Identity-Based Resources
    • Mindfulness 101
    • Resources for Faculty and Staff
      Back
      • Faculty and Staff Referral Guide
      • Policy on Threats or Harm to Self or Others
      • Quick Tips
      • Report It!
      • Residence Hall Directors Referral Guide
      • Students of Concern
    • Resources for Friends
    • Resources for Parents
      Back
      • Parents Guide to the First Year
    • Resources for Students Outside of Texas
    • Resources for Students
      Back
      • Baylor Resources
      • Building Relationships
      • First Year of College
      • Interpersonal Violence Resources
      • Loneliness
      • Loss and Grief
      • Maintaining Balance
      • Mental Health Online Screenings
      • Perfectionism
      • Relationship Concerns
      • Sleep Deprivation
      • Stalking
      • Stress Management Tips
      • Suicide Resources
      • What is an Abusive Relationship
    • Self Care
    • Sexual Assault and Interpersonal Violence
      Back
      • Suggestions for Survivors
      • Suggestions for Parents
      • Suggestions for Friends
    • Telehealth Resources
  • Services
    Back
    • Addictive Behavior Services
    • Are You in Crisis?
    • Baylor Telehealth by Academic Live Care
      Back
      • Get Started Here
    • Care Management Services
    • Clinical Services
    • COVID-19
    • Groups
      Back
      • Lotus
    • Initial Assessments
    • Medical Nutrition Services
      Back
      • Additional Information about Regina Mastin
    • Office Hours
    • Program of Care
    • Scope of Service
    • Togetherall
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