Are You in Crisis?
If you are in crisis and need help immediately, please call 911.
BUCC Crisis Line: (254)710-2467 (Monday - Friday 8am-5pm)
Academic Live Care: (833)969-3998 (Monday - Friday after 5pm, Weekends, Holidays)
Other helpful numbers for crisis/emergencies
Baylor Police Department: (254)710-2222
Heart of Texas Behavioral Health Network Crisis Center: (254)867-6550
Heart of Texas Behavioral Health Network 24-Hour Emergency/Crisis Number: (866)752-3451
Local Hospitals
- Ascension Providence Hospital: (254)751-4000
- Baylor Scott & White Hillcrest Hospital: (254)202-2000
When home during academic breaks, when the counseling center is closed, please call your local resources. Some national numbers for support during a crisis.
National Hope Network Hotline: 1-800-SUICIDE (1-800-784-2433)
National Suicide and Crisis Lifeline: 988 (Call or Text)
Telehealth Options:
Baylor University offers several options for online counseling:
If you are in Texas and would like counseling services with the Baylor University Counseling Center by video during the normal Counseling Center office hours, call 254-710-2467.
To better serve our Baylor students, we have enhanced our services for students by partnering with Academic Live Care to provide 24/7/365 counseling for all Baylor students regardless of geographic location.
If you are outside of Texas, or if you are in Texas but looking for counseling services outside of the Counseling Center’s regular business hours and services, call 833-969-3998 to be connected with Academic Live Care.
If you are outside of the U.S., call +1- 984-268-2016
Baylor University Counseling Center hours: Monday-Friday 8am-5pm
Baylor Telehealth by Academic Live Care: 24 hours a day/7 days a week/365 days a year
