Clinical Services

The Baylor University Counseling Center welcomes all students to make an initial appointment to meet with one of our counselors and discuss their concerns. Because of the unique skills and knowledge of the BUCC staff, we are able to recommend services within the BUCC or the community to assist students in obtaining the appropriate services to meet their needs. We encourage all students to take advantage of this valuable service.

The BUCC utilizes a short-term model of therapy to assist students in addressing multiple issues common in a college setting. Some of the issues that are commonly addressed in the short-term model at the BUCC are:

1. Personal Issues
   Anxiety, depression, anger, loneliness, guilt, low self-esteem, grief
2. Stress
   Feeling emotionally overwhelmed, headaches, tension, fatigue, insomnia, digestive problems
3. Relationship Issues
   Marital issues, pre-marital counseling, boyfriend/girlfriend difficulties, sexual concerns, roommate problems
4. Developmental/Family Issues
   Family crisis, divorce, identity concerns, concerns from childhood and/or adolescence
5. Academic Concerns
   Performance anxiety, perfectionism, under-achievement, low motivation
6. Other Issues
   Crisis intervention, sexual assault, spiritual concerns, pornography, unplanned pregnancy, body image, food preoccupation, healthy lifestyle choices

At times, the initial assessment process may require more than one visit in order to determine the appropriateness of our expertise to address your particular treatment needs. If your needs cannot adequately and ethically be met by the center's resources, our staff will work with you to secure an appropriate referral when necessary. Some of the issues that are commonly addressed through referral to services outside of the BUCC include:

1. A need for intensive treatment that will likely exceed the short-term model of care, as indicated by:
   • Need, or request, to be seen more than once a week
   • Desire for uninterrupted long-term therapy on a weekly basis
   • Chronic suicidality and/or self-injury behaviors best suited for treatment in an intensive outpatient program
2. Students who need specialized services not available through the BUCC, as indicated by:
   • Presence of significant drug and/or alcohol problems, for example, substance dependence, primary substance abuse, and/or past failed treatments
   • Presence of significant eating disorders
   • Request for psychological evaluations for the purpose of accommodations through OALA.
   • Request for psychological testing

Telehealth Options:

Baylor University offers several options for online counseling:

If you are in Texas and would like counseling services with the Baylor University Counseling Center by video during the normal Counseling Center office hours, call 254-710-2467.

To better serve our Baylor students, we have enhanced our services for students by partnering with Academic Live Care to provide 24/7/365 counseling for all Baylor students regardless of geographic location.

If you are outside of Texas, or if you are in Texas but looking for counseling services outside of the Counseling Center’s regular business hours and services, call 833-969-3998 to be connected with Academic Live Care.

If you are outside of the U.S., call +44 20 8987-6588.

Baylor University Counseling Center hours: Monday-Friday 8am-5pm

Baylor Telehealth by Academic Live Care:  24 hours a day/7 days a week/365 days a year